By - Pullaharakka
Yeah it really should let you run out your paid subscription before instantly changing the access level.
Ask for a refund of the difference.
Thats exactly what op wants to do and thats the reason he is asking about who he should contact and how.
Apologies just skimmed over it.
Thanks for your feedback. Please contact tech support - [email protected] - we can refund the payment or activate the subscription again, whichever you prefer.
I was the same a year ago...
Just wanted to add that I sent an email to Tutanota and the card transaction was cancelled today, so everything is good now.