That’s what I was originally looking for but still can’t find it. I must be blind. I’m on the desktop and logged in and don’t see any such option. No chat bubbles anywhere on screen or links that I can see. Oh well, thanks for the info though.
Edit: now I see it in the help section hosted on another domain. My help section in app was blank.
Cineplex has refunds if you call. Edit: I'm first to respond also... But I'll pass on the tickets.
Do you mean the theatre directly even if purchased online? App/website is shit and has no info at all about canceling or even a contact us info.
The website has a number but yeah, just call them or the local theater and they can cancel. You have up to like 30 min after the show starts.
Thanks will know for next time. Gave them away anyway 🤗
Yes, best to go there and ask for a refund or re-schedule to another day.
Hey been planning to watch Amsterdam myself
Supp
You can use the chatbot in the website to request a refund. They keep the $2 booking fee though.
That’s what I was originally looking for but still can’t find it. I must be blind. I’m on the desktop and logged in and don’t see any such option. No chat bubbles anywhere on screen or links that I can see. Oh well, thanks for the info though. Edit: now I see it in the help section hosted on another domain. My help section in app was blank.
There’s a heading at the bottom of the page for more at cineplex. Under that is the help centre and you can find the chat from there.