Most (if not all) Australian bank apps and online banking services have just gone down
By - Ax28
good thing i'm broke
Oh they'll remember the debts :)
Debts will be printed out and saved to magnetic tape.
Record of deposits will be encrypted and sent to the cloud, vulnerable to deletion and loss..
"We're very sorry, but we can't verify that you had any money at this bank....apart from your mortgage"
I laugh, but that's probably more true than we think.
Tape backups are still used a lot more than you think. They’re quite a bit less prone to failure from my understanding. Quite a few of ‘em in the datacenter my old employer kept its primary servers and data storage in, although we didn’t use tape ourselves.
Our entire infrastructure at a large organisation is secured through Tape backups. Their high storage density, compact size and quick data transfer speeds make them incredibly useful for large scale data sets that need to be brought onto multiple environments simultaneously.
I think it's a stigma that people have to not like them.
Yeah, I think most that think they’re some archaic, useless storage system have just about fuckall knowledge about what they speak of.
I mean, I fucking hated tape change day at some of my early IT jobs 16 years ago because they had shitloads of backups. But they are a good medium when you remove the manual labour. God I loved it when we got our first tape loader.
Edit - Actually it wasn't all bad. If I was really hungover on a Monday, and I was in my early 20s so that was pretty common, it was brainless work in a cool room. So that part was pleasant.
Years ago, like mid 80s years ago when ATMs couldn't contact the main server they just assumed people had money in their account and let them withdraw it. I was an apprentice at the time and I got used to going to the local National ATM during it's scheduled maintenance time in the few days before pay day so I could get some money to live on.
Of course the ATM remembered the transaction so as soon as the link came back up your account would be debited, or in my case go into the red.
Lots of cheques and balances in the banking system lol
I work for part of westpac, BT. Every back office system in our area is down!
I work at CBA, same deal. Ended up logging off for the day
Also work for Westpac (stg,bsa,bom). It was a looong afternoon dealing with pissed off people. We also couldn't contact some internal teams with the outage
Yeah we gave up and logged off. I'm still wfh so logged back in at 8pm and still working now!
I just logged into my Westpac mobile app perfectly fine? How widespread is this exactly?
No idea. Just received an update, it's a DDoS with something called Akamai Prolexic. No idea what that is but affecting lots of businesses by the sounds of it.
Akamai is one of the bigger CDN service providers in the world. This is on par with the Fastly failure a week or two ago. Kind of makes me wonder what’s going on as these providers, both have an excellent uptime track record.
Oh wow, so they're confirming a cyber attack. [Akamai is an internationally reknowned content delivery network, cloud and cybersecurity company. Prolexic is their DDoS mitigation service](https://www.akamai.com/us/en/products/security/prolexic-solutions.jsp)
Nah, think their shit just broke - [https://www.itnews.com.au/news/major-banks-online-services-eftpos-airline-systems-go-down-566080](https://www.itnews.com.au/news/major-banks-online-services-eftpos-airline-systems-go-down-566080)
ironically in the system meant to prevent DDoS. I heard it was a DDoS, asked r/sysadmin and they confirmed just an outage.
Does this mean Westpac is vulnerable to DDOS attack since it’s routed away from prolexic Akamai?
What? Any news outlets confirming on the cyber attack?
Nah nah, I was just making an assumption per u/fn3putt's update.
Ah yes. That's the one. Akamai Prolapse.
The peolexic solution is a scrubbing solution in which you drop most of your links, stand up a gre tunnel and inspect every bit a traffic.
It's the "legacy" method of protecting these endpoints and usually blocks legit traffic.
To have all four targeted is interesting...sure it's not a provider edge like eft/terminal solutions?
It seems to be fixed now. It was down for me about 1 hour ago.
Good thing most of my money is in poorly researched crypto.
Fuckin amateur. Mine is all in tazos and Space Jam shrinky dinks.
waiting for my pog investment to mature. got a ren & stimpy slammer and all
Its Alf, he's back but in Pog form!
I feel attacked
Me to, and a token 50 on GME just to be part of something awesome
I use one of the banks you mentioned and mine is working.
Strange, it's stopped working for me and everyone around me! Are you able to sign in to the app (i.e., see balance etc)?
Yep all my banking apps are working.
Bank apps were working for us at the time but we weren’t able to pay for anything with our card.
Thank goodness we were just paying for parking to leave and had the cash to do so.
This is an issue with Akamai, which is affecting a lot of services
CDN's not having a good run lately with Fastly going down last week
Bets on who’s next!
They were down the other week.
This statement is true most weeks.
CloudFlare is pretty good IME.
Not FacebookCDN. Sign up now! It's free*
I know, I actually had to debug an error in my code...!
When Akamai goes down things are serious. Those guys are massive.
How do you know? Is there an outage announcement?
I work at a business that’s affected by the issue
Do you have some evidence to back this up?
The issue seems to be Akamai DNS, not Dynamic Site Accelerator or other products, but there is nothing on the Akamai service status yet.
Ok thanks. It appears a lot of folks are trying to figure out the root cause but none are able to pinpoint.
It was specifically an issue with akamai prolexic, which routes traffic to prevent DDoS attacks. My company and a lot of banks use this service. I was talking with our team (who were dealing with the issue) about it this afternoon
Seems to be Akamai DNS only, but not 100% sure.
Yeah so it’s the akamai prolexic product which routes traffic to prevent DDoS attacks
Looks to also be hitting smaller independents like ME Bank and BankAus. Interactive Brokers also went down at the same time.
RBA site is now down.
Including their online banking app?
Finally, being with a tiny credit union is paying off!
Our banking app was down for like three weeks or something dumb earlier this year, but now everyone else is down while ours still works! How the tables have turned!
We had EFTPOS down at work today.
Had a bunch of adults throwing tantrums over having to go and get cash or perhaps, God forbid, come back tomorrow.
Considering alot of people switched from cash to card during the pandemic its not a surprise.
Can't wait for my $15 overdraw account fee (app still works to let me know that part) for the account I can't get into to shuffle money around in.
Top shelf stuff.
Westpac, Commbank + ANZ online / web based banking are all definitely down.
Can't check apps as my phone has no service here.
Westpac is working for me
My W'pac is not working. Strange shit happening.
I’ve been able to pay with my card with no problem I dunno what’s going on 😐
NAB EFTPOS/HICAPS currently working
Commbank netbank not.
Is Commonwealth working for anyone? Still down on my end.
That's why I'm with ING
No fees and reliable
So I can always see the fuckall I have
Mine's still not working.
Go cashless, they say.
It'll be so much better, they say
Yeah it's funny, my friends wonder why I always carry a bit of cash, then things like this happen.
I worked with banking apps for about 5 years and had to do a lot of work with teams working on various banking backends. And yeah, I always carry cash because some of those systems are a house of cards, and more than a few of the cards are soggy, and the table is not level, and there is a breeze.
NAB app is working in Brisbane @ 5pm
And to think that the government is actively pushing for expanding the "welfare card" outside of Hervey bay and Bundaberg.
I'm glad i still have $20 in my pocket tonight for noddles and soup.
I wonder if i can "cash" in my 2 x $25 NSW "wine and dine" poverty food vouchers?
eftpos was down in some stores today at lunch time, caused some chaos and long queues at the places that did have working terminals. I just wanted some bloody lunch
China on its way
OF Course it's on payday too lol
NAB is up.
One of the service vendors had ab outage that serves everyone. We had an outage at our company too. We rerouted our network to DR site and all is fine now. But a lot of businesses were still affected
So your DR site exposes your website or whatever bypassing Akamai?
Yep that network is routed via UK.
UP banking has been live all day without an issue. But I'm guessing that's either cause they're small or because their IT departments are all young, not ancient.
Looks like the 1% have finally come for our screen-dollars.
Probably all hosted on something like AWS Amazon server
Yeah I was thinking something similar, it's a bit concerning that all banks seem to be hosted on the same system though haha
They're not hosted there, it'd just be part of their content delivery. No different than the outage with Fastly last week or the week before. The problem is these are large CDNs that host a very large portion of content for a very large number of companies so an outage at one has very wide spread impact.
Looks to be primarily banking services? I'm not seeing outages with other Australian sites. Will be interesting to hear what has happened.
Mines not, w'pac.
But... but... but.... the CLOUD?! Everything is better in the Cloud! It can't go down.
Hey buddy none of this is cloud related. If the problem is Akamai Prolexic then it's all on premises solutions...
Stage one of China's planned invasion to take Australia and all its resources..
Have you read Zero Day Code?
Amazing novel. Pretty sure its written by an Australian author too.
China is starving, looks to invade the food bowl of south east Asia, launches multiple zero day exploits at America to keep them busy and not notice. Too bad it only takes 3 days of America under cyber attack to completely collapse.
is this available in text format?
Hmmm not sure. It's an audible original I think. Pretty sure it's free.
How much money did Australian business just lose?
Good thing I use cash.
Oh yeah mine too what happened
I haven't been able to use the heritage bank app on my Pixel5 since I bought it last month, I'm still waiting for that to get fixed.
It's funny, my local building society had a major outage on Sunday that lasted the entire day with lingering effects on Monday too that was very similar to this. I wonder if it's somehow related?
this is what cyber warfare looks like
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Beyond seems to be working, I’m with them