By - TbSaysNo
Was down for about 4 hours, missed all of the spotlight hour. No longer interested in collecting shiny costumed mon now.
Mine in middle of transferring pokemon accidentally transfered my shiny celebi 😭
How does this accidentally happen?
Wait.. you can transfer mythicals?
So you transferred a shiny celebi and then the app shut down or…?
This sounds like something the customer service should be able to fix but I don’t know
Yes, we were down hard for 30 minutes
Trainer club at least seems to be back down
It was but seems to be back now :)
I won a raid and had just caught the Cressalia...pokeball had finished it's final shake, then poof...game crashed. The pokemon was not in my pokedex and I wasted all those revives for a mon that disappeared. I was not happy.
Exact same thing happened to me. Shiny Cresselia though. I contacted Niantic and all I got was a remote raid pass
Open ticket and request everything back
Thank you. I didn't even know that was an option. I will do that.
It's an option, and so is enabling raid logs in your settings menu - not certain it'd actually help in this instance, but you can then include the log of your last raid when submitting a ticket, can make the process more reliable/less centred on how the CS agent is feeling today.
It's an option. You're not going to be happy with the results, but yes, it is an option.
Contact support they might refund your pass
Oh yeah...completely forgot that it was a remote raid pass, so something I paid for. Thanks. I will do that.
Even using your daily, you should get a replacement (premium) pass instead. Sometimes they'll tell you they can't do anything about losing a daily pass, but they are wrong.
Mine crashed when I was fighting the last Team Rocket leader! Ugh!
Yeah it went down after I defeated a gym :(
Game doesnt give me the option of logging in with anything but trainer club which i dont have. Is this part of the issue as well?
Google Cloud are having a major service outage at present.
If (and thats a big if) Niantec use Google Cloud this might explain things.
Impact took out spotify, nest, so its impacting big players.
Things appear to be returning to normal.
Niantic are pert owned by Google.
they do use Google Cloud services, so if that went down the entire game was probably beyond even Niantics control
>If (and thats a big if) Niantec use Google Cloud
Wouldn't surprise me, considering they were spun out of Google.
Mine was down for around 4 hours.
Were you traveling at relativistic speed at the time by any chance? :) Because from my vantage point it was at least 15 minutes.
Any comment from our Niantic overlords?
Personally I lost an incense, lure and 20 minutes or so of spotlight hour.
If three Oceania zones received a full spotlight hour makeup day for 7 minutes of reduced spawns one would think a 20 minute issue non-access issue would do the same for the UTC and UTC+1 zones. Somewhat surprised that there has been no comment issued by Niantic following the HearUsNiantic campaign and people in the effected areas filing reports and reaching out but yah - given how they responded to Feebas Day and the Slakoth CD reduced spawn rates in Europe/EMEA zone there isn’t much hope for compensation.
Open a support ticket and at least get the incense and lure back
I was maybe 8 mins into an incense. This is the first time I've ever had something like that happened to me
Mine crashed with 6% left on a mega raid
Have a hug.
Was just able to login via google acct
What can be done? Shouldn’t they address this?
I think the google cloud went down. Nothing they can do really.
Google cloud has been down all day. Haven't been able to connect to my company's CRM at all.
I can’t get my adventure sync to connect anymore what do I need to do
Alright I went to settings, health, data access and devices, Pokemon Go, and turn on all in case anyone has the same problem I did.
Mine was down for thirty minutes. Lost out on catching a Cressila
It’s back for me, but it seems like they haven’t turned on the extra spawn points for spotlight hour. Turtwig is spawning, but just the normal spots as far as I can tell.
Do we get an other Spotlight Hour and do I get my Incense and Star Piece back?
Incense and star piece, open a support ticket, can’t hurt to try
Nope, nope aaaaaaand nope.
Lol, actually that is illegal since we couldn't use the full length of an item what is written down in the item description when I bought the particular item.
> actually that is illegal
It's not illegal. 'Video game that I signed a TOS for went down and I lost an item that costs $1' doesn't mean they broke, frankly, any laws.
That doesn't work in Europe no matter what is written in the ToS
Presumably you're referencing the EU Digital Content Directive, which fairly clearly states that the game company is to be given a reasonable timeline to rectify an errors. Given that this happened only a few hours ago (and that support tends to hand items out for free) they're still fully within the law in the EU.
And regardless, a player buying an item in a game and then losing use of that due to the game going down isn't illegal.
LOL good luck my dude
Well, i'ts back!
Where were you when the app gave up on you? I was on my way to a lopunny raid when it went down. Now the connection is back but the raid is over lol.
I was in the middle of catching a cressila that I’ve now lost out on
Rest in pepperonis :(
I was in first spot for tyrannitar on pokegenie. I waited 2 hours.
I can invite you to tyranitar tomorrow. Its currently 12 am here now.
Invite meeee please. Lol
Thanks, but I'll just queue again tomorrow.
Google is experiencing some issues, all services hosted at Google were down for a bit and they are still fixing the issue, so it's possible that it will be down again until they completely fix it
Mine's working here in Southern California. (although reading all these comments, I'm a little afraid to log out now!)
Can’t login now.
Back up for my sweden but think im gona hold on any raiding
(Sorry for my bad eng)
No need to apologise, I sure. everyone can figure what you mean. I'd say "Back up for me in sweden" and "I'm (going to/gonna) hold off on raiding"
Back up for me. Got a space expansion notification...checked if game runs and it is good.
And it's back
It's back for me!
I Survived The Great Outage of 2021.
It just went back up
Down for me too, but just received a notification saying need more Pokemon storage?
Back in the USA
Back in the USSR
You don't know how lucky you are boy.
Back in Black
Back up for me in Norway.
Back in Germany
Can't log in
Can’t login. US. New York
It’s Ed Sheeran
Looks like Pokémon Go as well as Pikmin Bloom are both down, just tried both back to back.
Back for me in US
It’s back up for me in the Midwest
It's starting again in Munich... can log in.
Just come back online for me.
I can get back in
Game on now.
Good to know it's not just me. US east coast
Can't log in through Google. EST 13:00, US
Same here 😑
Got notif through for 4k item space though!?! Baitey
It's not just PoGo.. Check out DownDetector.. 3/4 of the internet is having trouble.
Definitely an ISP or cloud service. Sites and apps like Discord and Spotify were down too.
Down in US, I was in the middle of a battle and game froze. Upon reboot, couldn’t log in
Down in Canada.
Also Pikmin Bloom. Seems like its all Niantic.
Glad I’m not the only one who checked pikmin too lol
Down here as Spotlight hour started. Guess we’ll just get a makeup :shrugs:
Down in the UK; still got the notification about Spotlight Hour though....
Just got a notification about spotlight hour.... Can't log in (UK).
Down for me currently. Failed to log in. 10 am. PST. U.S.
Game down in Sweden
Even with the game being down, Niantic still trying to make me buy things. Just got a notification being like “need more storage? It’s been increased to 5,000!”
Game down in germany
The world is crumbling. I want that mime Jr!
Down in Italy too, luckily 10 minutes before the end of the spotlight hour
It's down here, as it started...
Feel that bro
This Niantic guys killing us xD
Down in the middle of my walk. Bummer.
Down here in the US too, and I had both an Incense AND a Magnetic Lure down...
I'm in. Just nothing is spawning. Have been in last 20 mins
That’s the same as it being down, you can’t do a single thing, you try to restart and you’ll not be able to.
Nah... you were wrong
GCloud Servers are down, lots of services are affected.
Uninstalled it coz game froze in the middle of a GBL battle. It was supposed to be my 5th win in a row. It says "unable to authenticate" when I try to log in. So does this mean I get the prize. That was a premium pass :(
Game down in canada
Portland, OR. Down since \~9:40AM.
Same here, Niantic games
Pokémon go announces a collab with Ed Sheeran and then the game breaks. Coincidence? I don’t think so.
Indeed a good one fellow trainer
Game also down in Latin America. It seems to be happening at global level
Down in the Netherlands!
There seems to be a big internet outage in alot of apps.
Pikmin as well, might be Niantic dying
Lol I just got a push notification for a game that's currently down.
If you’re on iOS that will be because notifications are handled on Apple’s servers. I’d assume same on Android, not looked into it though.
Literally same, for the increase in storage lol
Seems like the reason is google again
Germany here: everything down.
Down in Portugal also
I just left my house to go to the park and play.. and I can’t log in. Of course.
Wife and mine seems down as well
that is sad too
Game down ireland, still got a notification to buy more bag space lol
Yep same here, can’t log in with any of my different linked accounts. Just in time for spotlight hour too.
Can't log in, started 10 minutes before spoylight hour
pornhub, askjeeves and myspace are all down as well.
A real man knows alternatives.😏
And a talented man doesn't need them.
Is that the order you checked them in?
Who even thought to check myspace? lol
This comment wins today
Down in Canada (Nova Scotia)
Down in AZ. Just as I threw a Incense on. Hope they can refund. :/
oh boy! make up events!
...is it too much to hope that if they redo the spotlight hour, maybe theyll also take the hat off so we can evolve what we catch?
Yeah, you're right. It's too much. I'll see myself out :(
The bare minimum is too much for niantic
Down in Canada - a tad annoyed because I was in the middle of walking 6km so I would've hatched my eggs...but...guess not.
Use Google fit to track the workout so it'll sync the next login?
Hopefully??? >.< Otherwise whatever, walk more later tonight with the doggo.
Let's hope Niantic has a solution...I just tweeted to their help/support on Twitter and referenced the sub LOL
Well, obviously it's back now, but it doesn't seem like it was Niantic's issue.
If you look at down detector it shows a crap ton of things went down at the same time, even discord was iffy for a bit.
Yes, but it's still onus on Niantic on what they'll do to make it up to European users who lost out on their spotlight hour, or lost items due to the server downtime.
It's really not all that hard or not within their financial means to return back items when glitched - even I've contacted their support and gotten a remote raid pass back when it first came out and was much more glitchy.
I was just saying at least it's not something dumb Niantic did like forgetting to turn an event on.
Can't get onto Niantic Wayfarer either
Lost my shiny throh I encountered, game closed and now I can’t get back in…
Hope for the spawn to be there when the game starts working again... If not, pressing F for you.
Did you make a screenshot? Maybe support can help later on when everythings up again...
Nuh uh... :(
Did you throw a ball? There may be hope!
I was showing it off to my brother then the game kicked me out and now I can’t get back in lol if only man
Pogo down in Italy 😢
Team Instinct. I've now been in a gym for 25 minutes without getting knocked out. Game is definitely down.
Haha, I literally got KO’d instantly just before the game went down. Luckily I already got my coins today :)
If we're lucky, we might get 3 coins for the day!
This killed me 🤣
I shouldn't be laughing but I'm a fellow Instinct and I know the pain 😂
Same! I guffawed at this. Not even a laugh - it was a full guffaw.
Still down at 10:02. Not a great start to a new event.
And on a day I was waiting until exactly 10am for a new event.... Booo!
Pikmin bloom app is down too
Can't log into my account as of 6pm UK.
I cannot log in either, just signed me out. Isn’t there scheduled maintenance ?
No they said that was complete.
And u trusted them....
Yes because this issue was with Google servers not Niantic for once.