What do you do with a Desert Dishy, after early morning?
By - SocietyTomorrow
If radiant heat from the ground is part of the issue, have you considered putting the dishy up on blocks?
That's not a bad thought, I might give that a try. I also thought about pouring a small pad of aircrete since it's so thermally inert.
One advantage of an elevated install, would be a bit more air circulation. That being said, I have no idea what the wind is like in your area.
Either barely any wind at all (usually in summer) or tons of wind (usually Nov through April to maybe May)
For example, for last week there's been between 1-4 mph wind but not all day. This week we had 4 mph with gusts up to 15-20mph, but again not all day.
it dont matter about the wind or not, Ive setup desert weather stations and to get an accurate ambient air temp you gotta get a good 5-6ft off the ground or any surface really, or it'll read artificially high even in the shade as things radiate heat at it.
Ive got a car and a SUV made by same company, the car's ambient temp sensor reads way higher than the SUV in same condition because its picking up more heat from the asphault being so much closer to the ground.. the SUV has a sensor much higher and its less impacted.. part number for the sensors is the same, locations are just different.
I’m in AZ, it’s currently 115 and my dish is on roof in full sun and working fine.
And more power to you. There's 3 other beta testers in the little rural subdivisions around me, and we talk. I was the first person with the issue among us, but I'm also the only one mounted on the ground
Seem strange though - mine is mounted on top of red concrete tile roof - which is pretty hot and in direct sun with zero shade or obstructions all day. Is your power brick outside by chance?
Nope, the dish is the only thing outside.
Are you getting any heat shutdown errors or ?? Or just poorer performance during the hotter parts of the day? Work checking with the support teams as it could be faulty hardware potentially - especially if all in your area received at similar times could be a bad batch of components that are overly heat sensitive?
Initially I thought it was just the shutdowns. We have had temps in the 100s for a month now and never stopped to think about whether my performance was affected by the heat, but it is starting to look like it was affecting my speeds. I hadn't gone much faster than 60-70 down in about as long as we've been over 100, but now that I've got the mister cooling things down I'm back testing at 160-200 down.
If there was faulty equipment more sensitive to heat, I'd be the only one near me. Not apples to apples though, because everyone else I've spoken to near here is roof mounted.
Do you have a temperature gun to check the top surface and bottom surface temperatures? I think radiant heat from the surface is the issue. Wonder what would happen if you put a white blanket on the ground and push the dish on it.
I just ordered one in. I'll be at work during peak hours today but hopefully I can take a measurement tomorrow
I would not call this a scientific-grade analysis, as these measurements are coming from a $35 infrared laser thermometer, but I tried to measure in as many ways as I thought would be meaningful.
Today’s high temperature forecasted at 121F, partially clouded with UV index of 4/10
Current outdoor temperature was 116 when started, and 120 by the final tests.
Order of measurements taken from dishy surfaces were: 1st shaded, 2nd shaded with mist emitters running for 30mins, 3rd emitters off, and shade cloth removed for full sun exposure.
Concrete in shade: 139.4F
Concrete in sun: 158.2F
Bare soil surrounding Dishy measured at 6’ from dish (local composition 90% sand)
Shaded - 130.8F
Sun - 161.3F
Surface of Dishy when shaded - 122.5F
Surface of Dishy when exposed to sun for 30min - 134.1F
Underside of Dishy when shaded - 122.2F
Underside of Dishy when exposed to sun for 30min - 147.9F
Surface of Dishy when shaded and 4 mist emitters for 30 mins - 109.9F
Belly of Dishy when shaded and 4 mist emitters for 30 mins - 113.5
At the point of the final test, I began to feel ill from being in the heat too long, so will probably need a different day to test readings with a rooftop mount or an elevated base or maybe pole mount for the current location without shade. My neurons are cooked so hopefully this give some useful insight to the right people!
I'm not the right person but I would imagine that Starlink has people lurking here and hopefully reading this stuff. It may be that radiant heat isn't an issue. But I do think the surface temperature of dishy would be different based on any angle change.
The next interesting test would be to determine the temperature during the periods of overheating and compare that to when things are working well.
Looks a little silly. Hopefully Starlink finds a resolution instead of their beta testers having resort to these lengths
Realistically speaking, I think I could've avoided a lot of this problem if it were better known how heat and mounting locations play part together. That's the crux of a beta, finding things you didn't expect.
Not really. Equipment should be designed to work in the environment it will be used in.
It's beta. As two guys have mentioned here, both have conditions around 120 but one experienced a shutdown and others didn't. You can test and test in alpha state but it doesn't mean you will find the issue until more people are testing.
Personally, I think the radiant heat from the surface below is the.
Is there nothing you guys will not excuse Starlink for by saying "buh beta" while you gladly pay full price? 🤦♂️
When they decide to stop calling it 'beta' and most still have this same hardware does that magically change things? Honestly, this sub seems more like a cult sometimes.
Beta is just that a beta. Engineers can design what they believe should work, but cannot test for every single scenario. It has nothing to do with being a cult, rather some people that sign up as essentially a beta tester know what to expect - in other words, things are not going to be 100%
You have a simple option, simply wait for the next version of equipment where I’m sure that they will be taking into account issues that they are seeing out in the field.
I agree that it feels like a cult at times but at the same time, who hasn't installed beta software knowing that there are glitches. For us who have beta, we go into it knowing that there will be problems. Anyone who is waiting for a perfect product should wait until it is perfect.
I'm not part of the "Praise Elon" cult that runs around on here but I am realistic. My choice was; take it now with problems or take it later with maybe new/stricter terms and no problems. I have no wired internet options so I took it now. If paying full price was a financial burden, I wouldn't have done it.
Soon (July 2021) Starlink will start testing new versions of Dishy, one which uses less power (and perhaps runs cooler), and another version that uses two square “dishes”.
ArsTechnica used to be my favorite tech site. Now it’s mainly tabloid trash.
Or maybe, you know, design and test the thing properly in the first place instead of making customers pay for the privilege of being guinea pigs.
My recommended solution on another thread was to build a fabric house of so RF transparent cloth, inflated with a blower to keep direct sunlight off the dish and keep airflow moving the heat away.
shade and airflow go a long ways to keeping things cool
I may make a mini Swamp cooler with a cheap fan and water pump. They are simple to make. You just cycle water over something like a Mesh Filter, Straw, or any other material that will let air flow through. Then you just push air through the material. People have complained that no one needs to be doing these things because there isn't enough data and not many people have had the issue. My question is, will Starlink replace mine if the constant heat "that is right below the max threshold" kills my dishy? Computer components like RAM are cooled for a reason. I am in Pahrump, NV "South of Death Valley". It was 115F earlier today. Do you get any signal loss through the material? I would like to know what kind of signal it uses so I can look up what materials are transparent to the signal. What is the top of Dishy made of? Plastic? If so, what kind? I get that there is no issue at the moment, but its called "Preventive Maintenance".
The heat out here in Nevada is crazy
**Have a problem with your internet connection?**
**Use the shower for better protection! haha**
I say you do a test by mounting it up off of the ground. Maybe even just put it on a chair and see if you still have issues. I'm sure Starlink would LOVE to talk to you since you made the tech news via [an Arstechnica article](https://arstechnica.com/information-technology/2021/06/starlink-dish-overheats-in-arizona-sun-knocking-user-offline-for-7-hours/)
Work in progress for the elevated bit, I ordered a high offset Eave mount so I can try a roof mount on the side of my house where I won't have anything blocking the view, but don't plan to change much for my current fix just yet.
I had continued the conversation with Starlink on the matter, with no direct mention of the article being made by either side. My post originated from my initial thoughts as the problems began. I had posted it just as I started the support ticket, and it continued from there. I never even expected the thermal shutdown to last as long as it did. The whole thing from first report to articles being written all happened so fast it was surprising (maybe 4-6 hours tops?) and ultimately my pseudo-solution happened the next morning, as well as the last message I received from Starlink.
Starlink has been as helpful as can be expected given that external conditions can only be accounted for so much and that is exactly why these public betas are so important. I do think that their initial communication during support was somewhat generic, and I was simply given a statement about operating temperatures, and not much more actionable information or questions were presented. Again, I imagine that support tickets during beta are going to become more resourceful both for Starlink gathering data, but also to subscribers because support reps will have a clearer picture of what to ask (mounting location, shade, and power supply indoors or outdoors in my case. Those questions were asked in my Reddit post).
With my previous ISPs, I could easily go days before even getting a solid answer on a potential real problem, usually not really fixing anything without really pushing for it. This one, super local, maybe-correctable issue getting a response from an actual person within hours, and through a day, is already leagues better than that, and they aren't ready to do a full rollout yet. I am looking forward to the future for rural internet!
You could move.
A radiator from spare parts on water cooled computer system plus a fan would work wonders
I'm not sure. You could only attach it to [the back of the enclosure](https://youtu.be/iOmdQnIlnRo?t=855) (or obviously obstruct the dish). The elements that generate heat [are on the front](https://www.reddit.com/r/Starlink/comments/m58og4/dishy_mcflirface/), and there's quite a big, insulating air gap between them and the back.
(Also, the surface is curved, so good luck making it match that curve.)
Shade its belly with a mesh canopy, Shade its belly with a mesh canopy, Shade its belly with a mesh canopy, After early morning!
I'm not the only one who read the title to the tune of "What do you do with a drunken sailor" Right?
I hope not, I wrote it to that tune!