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Shipping and Customs Support Group - July 31, 2021

Shipping and Customs Support Group - July 31, 2021

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blaqrushin

Has anyone seen: 11:10 Handed over to forwarding agent 11:10 Returned 11:27 Departure from Guangzhou mail exchange and is currently in transit to Guangzhou international mail processing centre Is it coming or is it returned? I am confused.


cynthiawen7

Coming


MakerMaterials

I live in New England. I have a package coming FedEx and it’s route says Dubai to Arlington, Texas? Is this the hub or distribution center it goes to before coming here?


cynthiawen7

Yes. Triangle shipping. From China to Dubai and then to Your State. Sometimes sellers use Singapore or Hong Kong or other country instead of Dubai.


MakerMaterials

I’m in Connecticut so I’m worried it says Dubai to Texas


cynthiawen7

Call FedEx to confirm the address. I did that before


MakerMaterials

I messaged the person I ordered from. He sent the tracking for an Alma that’s goes to Texas 😭 mine gets shipped out tomorrow *so if you’re in Texas and ordered an Alma bb ebene, it’s in its way!” 😂


Busy_Border

Anyone know how long ems China to Australia? Thanks


mightybutts

I’m from Sydney. I’ve been lucky and received packages from Linda and Aaron in Guangzhou via EMS in 6-7 days. My most current EMS parcel has been in transit for 18 days though, and it’s only just updated the shipping status to “flight departure” 🥲 Who knows how much longer this one will take?


zoidfin

It took about 8 days for mine to travel from Guangzhou airport to my doorstep in Australia. Most of the delay was in Sydney airport customs clearance - nerve-wracking! 😰


July120712

Oh no, are they checking more packages now?


zoidfin

Not sure, but watching Border Security on TV definitely heightens the fear! 😂😂😂


Busy_Border

Thank you 🙏


hydrojuju

Ohmagawd, my FIRST 18k order is on its waaaaaaaay. I'm dying a little tracking it. Come to mama, lil' bracelet chock full of diamonds, and come quick! 😬


apricot_rugelach

Hope you get it soon! I really want to dip my toes in 18k but I’m nervous about the shipping.


hydrojuju

I am too, but it was shipped super fast. It should be here by Wednesday. I'm so excited!


apricot_rugelach

What did you order? I’ll live vicariously through you for now haha 😂


hydrojuju

[This shiny trinket.](https://imgur.com/znsJHcc) I want to covet it like a crow.


apricot_rugelach

Holy shit! 🤩 was not excepting that! It’s literally dripping in diamonds hahaha so gorgeous


hydrojuju

Okay, so now you understand my being nervous. 😩


ocbeachz

I’m so nervous I placed an almost 600$ order with someone from old cobbler’s team on Tuesday and it’s not Saturday and no one has replied to me with PSPs or tracking number or anything. Is this normal from old cobbler??? Please help!


locheness4

Old cobbler doesn’t do PSPs normally. If you paid thru DHG, you can see when they ship out


ocbeachz

Oh that is really good to know thank you !!


lkflip

It’s okay. It can take a week or more to get psps especially if there is a group buy or sale on. I wouldn’t panic yet.


ocbeachz

Ah thank you I was freaking out!


MakerMaterials

I ordered on Wednesday and haven’t gotten anything yet! He has a group buy going on right now so I’m sure it’s going to be a little slower than normal. He said he was going to message me today to update me on shipping, but it will always update through the DHG app


ocbeachz

Ahh okay well you’re lucky you got a response haha I am still waiting! I didn’t message the main number I am in contact with an assistant or something. It’s been rough haha but glad to hear you’re in the same boat!


caffein8dnotopi8d

I’M SO BUMMED! It said my first haul (wegobuy, taobao/weidian stuff) was gunna be here today… but it’s been at customs in Queens for days with no update. Is it over? Do I have the worst luck in the world?


lkflip

Not over yet! Customs has been kind of slow lately.


caffein8dnotopi8d

i kinda wanna drive over there and get it my damn self lol


meerkat117

Really impressed with this new Malaysia/Singapore route via FedEx. 7/19 group. Checked status today and it came through Honolulu yesterday and at my local hub as of this morning. Scheduled delivery: Monday, August 2, 2021 before 12:00 pm. So close yet so far…I am always worried about potential seizure and didn’t see anything about customs. This was the closest comment. “International shipment release - Import”. I think this may have been the least stressful experience. Well fingers crossed and hopefully everyone else gets blessed by Dave and the logistic gods.


GloriousCurls

this means its through customs!


meerkat117

You comment made my day!!!! *happy dance* Thank you! ❤️🥳🙏


ocbeachz

I have the same thing! Good luck to us. I’m hoping it’s here by the 2nd for my sisters birthday haha


silk_poison

Another day of ranting about my package stuck in elk Grove. It's been 2 months!! Sometimes I wonder if I could just drive to Illinois and hunt for my package myself


StrawberryJellyBun

Can you try contacting the shipping company to ask what the hold up is?


caffein8dnotopi8d

your package has seriously been in IL for two months? i think i’d just have forgotten it by now (ADHD is a blessing and a curse).


Beach-Travel

I received a random text message today, saying “Dear we tried to bring your package although there is outstanding amount” and a link. I checked my tracking numbers and my packages are still waiting for a flight EMS to Canada. Does anyone else receive these randoms texts? I didn’t click the link because I didn’t think this text would be legit.


optigan

Hey there, I'm in Canada and got a similar text and deleted it. If a seller was trying to get in touch they would have gone through whatever avenue you opened communication with. Oddly enough, I got the text the day after my package was out for delivery (missed it because I was at work 😭) I think you are totally right in not clicking it, probably something shady!


Beach-Travel

That’s what I figured. Or I’d get something from Canada Post not a random text. Oooh that’s always annoying when you are at work and your package is out for delivery!!! But so nice to have something to look forward to after work!


nascent-thought

My first time ordering and i went with Nina. I asked her to ship through EMS since i’m in Canada and i found that helps avoid duties the best. She sent me a tracking number today and it looks like it’s a Fedex number :( Anyone else from Canada have stuff shipped through Fedex before? What’s your experience been like?


irresistablechips

I’ve had 4 rep packages delivered through fedex and no fees so far!


Nuka-Cherry

Hi! I’ve had 3 orders ship through FedEx to Canada and while they arrived fast, one of them I was required to pay customs/duties on before delivery (can’t recall the exact amount, I want to say less than $30), and the other two I received letters about a month to a month and a half later after delivery to pay customs/duties (about $18 each)! It’s better than it getting seized, but that’s been my experience with FedEx in the last 3 months, if I can help it I will ship by EMS if possible 😊


CaterpillarWhich737

Hi!! I had 2 packages delivered 3 and 5 months ago but I didn’t see any letters about paying custom fees. Is this normal? Im stressing out. Is there a way to find put if i own duties fee? Thank you so much!!


Nuka-Cherry

Hi! No worries, no need to stress about it at all 😊 I would assume you’re in the clear since it’s been a few months. I just waited to see if I’d get an invoice so I didn’t check per se, but you could call FedEx and ask if there’s currently an outstanding invoice balance and see from there?


CaterpillarWhich737

Thank you!! My first one was delivered by fedex ( but when i picked it up at the office, the lady just handed the package). The second one took 2 months to get to me by EMS (but i didnt get any letters or anything). Do you know how i should contact EMS? Thank you so much


Nuka-Cherry

I know EMS basically means it’s being delivered by Canada Post once it reaches Canada; I’ve never been contacted by an invoice letter from Canada Post, however if I need to pick something up at the post office they will let me know up front of any additional fees I have to pay or else they won’t release the package to me ahaha 😂 I would say you’re pretty much in the clear!


CaterpillarWhich737

Thank you so much!!!!!! ❤️❤️


Nuka-Cherry

You’re welcome 🥰


nascent-thought

Nina said EMS is too slow right now so she went ahead and shipped through Fedex even though I specified EMS :( Thanks for that though, I don’t mind a small amount of duties if it gets here quickly but I just don’t want it getting seized.


TankGroundbreaking35

I attest to Nina saying that EMS is too slow. I know other RL’s have been lucky but most EMS packages to Canada have been 30 days minimum (mine it’s nearly at a month and 2 weeks right now!)- I feel like the small duties you might have to pay might be worth it for how fast FedEx has been for some fellow Canadian RL’s! I don’t think too many have dealt with packages getting seized so best of luck to you!


lilalliell

I’ve been waiting on two packages from EMS into Canada for a little over 2 weeks and I just shipped my first FedEx package to see how that compares. EMS is my go-to into Canada because I’ve never had anything seized or had to pay duties (fingers crossed I’m not jinxing myself!) I’m curious to see what arrives first!


Nuka-Cherry

It’s okay, I understand! I asked for EMS too and then oops here’s the FedEx tracking 😬 I was nervous too but they all came fairly quickly and the duties I paid weren’t that much, I hope you get your package safe and sound 🥰


Vaynia

At least it's not DHL...


MakerMaterials

Is DHL bad with getting things seized?


Vaynia

Nah, I've always had exorbitant taxes and duties with them.


CaterpillarWhich737

How did you know you had duties fee to pay? Thank you!!


Vaynia

Hi! I just saw this. FedEx usually sends me a letter and DHL will send me texts and emails.


CaterpillarWhich737

Hi! I have never received any letters from fedex or dhl, but when i picked mine up from fedex, the lady didn’t tell me anything about it and i just picked it up! Do you think they would send me a letter after picking up the package? Thank you


Vaynia

Probably not.