Commercial 5 ton Ducted splits, cheap customer, reinstalled old units from different location by hack job installers.
Customer says units not keeping up. Leaking flairs, non-condensibles, shorted thermostat wires and more. Really wanted to let this one go but boss insists we help them out to keep the account.
Write up what it needs, be honest and don't bash the other guy too much to the client (makes you look bad).
then write that it needs a full evac and recharge. Nothing wrong with writing up exactly what needs doing.
Commercial 5 ton Ducted splits, cheap customer, reinstalled old units from different location by hack job installers. Customer says units not keeping up. Leaking flairs, non-condensibles, shorted thermostat wires and more. Really wanted to let this one go but boss insists we help them out to keep the account.