T O P

Why is CLEAR a green button while ENTER is yellow? I kept accidentally clearing my PIN.

Why is CLEAR a green button while ENTER is yellow? I kept accidentally clearing my PIN.

muravieri

it will be funny when the text worn out and people keep resetting their pin


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Zouden

Weird bot


SURRYBUTNO

The user might be very young judging by comment history


LemonBoi523

Agreed. Very young or very old.


brightness3

Either that or hes crazy. His profile picture says "nos vemos", which is like "see ya" in portuguese. And he comments that should get going all the time.


notRedditingInClass

He has a busy day tomorrow.


NicolasVerdi

Also means that in spanish.


Select-Employee

I guess that’s the joke. He’s always saying goodbye


xtkbilly

Most likely some karma bot, or a bot meant to be used in karma manipulation. The fake history provides the idea that the user is real to automated systems. I've been seeing this a lot. Accounts that comment on many threads all over in a very short time frame, usually with a comment that is irrelevant to the thread it's in. Likely copied from some other comment on an old thread.


pursnikitty

I assumed he just meant his local ATMs are like this and he’d be busy visiting them all to rub the text off them. Gotta be well rested to commit deeds of anarchy


Zouden

No, he's posted the exact same thing many times. His post history is nonsensical.


funnelcakecocaine

Why do you comment about how busy your day is in a million different subs


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ImOnlyStaying4-1

this is hilarious


funnelcakecocaine

I get the schtick, man, I’m just wondering. When did it start / what does it mean? You can be meta for five seconds to satisfy the curiosity of a stranger 😖


cari778

he's very busy, you shouldn't disturb him


ih8registration

...but not too busy to tell us that he's busy


random_invisible

He's busy telling us that he's busy. That's why he's always busy


Beany_Boi13

Well how else would you know he’s busy


Twasbutadream

Otherwise how would we know?


xtkbilly

It's a bot. Not a real person behind the account.


funnelcakecocaine

Clearly he responds with context, so it’s either the most sophisticated bot I’ve seen in a while or a human. It’s just really annoying that they refuse to explain anything- I understand that kinda ruins the joke, but evidently lots of people wanna know, and it’s no longer entertaining. Edit: I don’t wanna pretend I know for a fact this isn’t a bot, just saying it’s sort of impressive.


TrafficConesUpMyAnus

r/shittyunethicalillegallifeprotips: Use sandpaper to remove all letters and numbers from keypads, and run away


cobaltcollapse

Where's the Q? Where's the Z?


Washjockey

Probably on the "1". I've seen that on older keypads, and this appears to be an older setup. (Source: I manage a gas station and haven't seen a CRIND like this in over a decade).


jonnyl3

Isn't this supposed to be universal, for people who memorize their PIN as a word (e.g., LIGHT for 54448)? I think they just didn't print the Q and Z but they should be on 7 or 9 respectively.


alanthemanofchicago

Like many technological innovations, letters on number pads trace their history back to Ma Bell. The way shown here (QZ on 1) is correct, to the old standard. Letters were put on phone keypads (well, rotary mechanisms) to aid the customers in Direct Dialing in the 40s-50s (when we started calling people directly, without calling the operator first). To make numbers easier to remember, we used “Phonewords”, or exchange names. These would generally be based on the street the exchange was on, or the neighbourhood it served (Belmont, Hudson, etc) - the first 2 letters (BE, HU) would be the first 2 numbers of the phone number. As an example, the oft-heard-around-Chicago “Hudson 3 - 2700” would map to 483-2700. These names were standardised in 1955 by AT&T, and all future exchanges would be named off the approved list. None of these names used Q or Z, so we didn’t need them - and this allowed for a nice 3 letter-per-key option. Later on in the Touch Tone era, we needed Q and Z for input, but 1 was the only “free” number (since 0 still belonged to the operator), so there they went. Damn, this came out longer than I thought.


BMack037

This is something I didn’t know I’d find interesting but I still found quite interesting. Thank you!


HumbertTetere

This is a remarkably good and comprehensive explanation. Thank you!


Washjockey

I'm not sure. I'm 35, I remember when I was a kid, most telephones had 1QZ, along with ATMs and the payment terminals at the grocery store. I always found it odd. 7/9 became more common, if not near universal around the turn of the century.


evildeadjunkie

Back in aught five, I reckon


Naw4RealNoCap

TIL something.


Cereborn

I remember the phone we had in our house when I was young just didn't have a Q or Z anywhere. It was common among older ATMs or touchtone phones just to ignore them completely. It really bothered me.


JizzBeef

Weird but also cool seeing someone else know what a CRIND is.


liamfbates

The letters were designed for telephone numbers, which were communicated using words (and in turn letters) when self phone dialing became a thing. i.e. telephone number 441-5555 would be communicated as HIland 1-5555, HI being 44. Q and Z were unused, and as such did not appear on rotary or touchtone phones until the 1980s or so when telephone computer systems (such as banking) required them, and was then assigned the number 1 typically. This practice just carried over into other numeric keypads. My credit union's ATM has Q and Z on number 1.


Doustin

Is that why shows will have phone numbers like Klondike 5? TIL


liamfbates

Yep. KL5 corresponding to 555.


DigThatFunk

Always makes me think of the Glen Miller orchestra song "Pennsylvania 6 5000"


SkiDude

On the 7 and 9. For some reason lots of devices in the US never printed them, they were just implied for whatever reason. Maybe the aesthetics of only 3 letters per button? Once texting on cell phones became a thing, they started printing the Q's and Z's.


veeveemarie

This gas pump is full of issues.


Pompous_Monkey

Thanks Chase bank.


marioshroomer

Well Q is back in the continuum and Z is hiding out back.


mostlynights

Green means you have plenty of time to CLEAR the intersection, yellow means you might have just enough time to ENTER the intersection, and red means this intersection is CANCELLED. Would you like a receipt?


0peratik

\#IntersectionIsOverParty


not26

This is what I was thinking, like a shitty disconnect between the programmers and interface designers of this thing.


nhibbard12

Makes sense to me… green means go, so go ahead and start over.


DonutThrowaway2018

I color code all my info. I wrote gay son in green. Green means go. So I know to go ahead and shut up about it. Orange, means orange you glad you didn't bring it up.


FantinesRedWedding

Most of the colors mean don’t say anything


Spastic_Slapstick

It's not quite clear why they did that.


-The_Miracle-

enter\*


Runderdogo

Take my upvote and get out


Electronic_Syndicate

This makes me think of [Norman Doors and the concept of affordance. ](https://www.wikipedia.org/wiki/The_Design_of_Everyday_Things#doors)


geekygirly

Such a great easy to read introduction to human factors and why they're important!


GreenForThanksgiving

I kind of agree with it. Green is safe if you press clear you will be safe. Enter may charge you or something significant etc so the yellow puts emphasis to be sure that’s what you want ...


altrepublic

This really assumes you never intended to get gas in the first place. You pulled up to a pump, took out your wallet and card, swiped your card, entered the PIN digits and now are presumably and logically looking to proceed to pump your gas. Green should highlight the next step to proceed, not to go back. And we’re not even talking about the big red cancel button that gives a clear path to “safety”. Plus you’d have to actually pump gas to get charged.


GreenForThanksgiving

I see where you are coming from too. Clear should definitely have no color.


topheavy_burnsides

Are you sure it's not a [skimmer](https://en.wikipedia.org/wiki/Credit_card_fraud#Skimming)?


Sophienem

99% sure this is a Kroger gas pump, this how they all are afaik.


ComeGetSome487

It’s funny they would go through the trouble to put a pad lock on the dispenser when they could literally change out the lock assembly that is built in to a non generic key. The key that is used to open those dispensers is so easy to get.


noevidenz

Definitely looks like it could be a skimmer. It's not aligned properly with the machine, so it could just be stuck on at an angle. The misleading clear/enter buttons could be deliberate to make users enter their pin more than once.


elusive_change

Yellow for ""Be cautious, if you press this we will take your money" maybe. Yeah it's odd they bucked the trend


LordGalen

Colorblind flex: Both buttons look exactly the same to me, so I would never fuck this up.


imakedankmemes

Because I’m colorblind I always read the text and never go by the color of the button. Pretty much the only perk to being colorblind.


LanceFree

I’m okay with this. Enter in the right side is the standard, isn’t it?


veeveemarie

I don't mind where ENTER is located. It's the color they associate with it. ENTER should be green. CLEAR should be yellow.


LanceFree

That would be nice, sure. But for me- if they changed the colors but also the orientation— I would certainly press the wrong button.


Northgates

Ehh. Maybe read next time. And yeah enter is always on the right side. That should be a clue too.


lycacons

ive seen enter buttons on the left side, not everywhere is consistent


nflfan32

That was my thought. I probably wouldn't have noticed the colors since it's in the spot I expect it to be.


Kofilin

Yeah I would be 10 times more confused if the enter button was on the wrong side.


Ok-Gate-3690

Or is itt?..


gab-onandon

Bad design. Missing letters. Edges don't line up well. I'd give that puppy a closer look. Do some tugging on pad and the reader. Could be a skimmer.


acciowaves

Cause it’s green for “all clear” and yellow for “enter at your own risk”.


CursedEditing

what's the PIN? You can add the security number, digits on the back and expiration date.


Frostmage82

They want to make sure you provide your personal account and not a clearing account.


huxley75

Card skimmer


mrcartminez

Dyslexic engineers?


Thai_Lord

Being red/green colorblind, this is one of the few things that plays in my favor.


altrepublic

I’m legit curious, are you able to drive?


Thai_Lord

Yeah, I can identify hues and I know red is on top, green is on bottom. I also have EnChroma sunglasses that help me identify color a lot easier. The only time it's slightly unsafe is if I'm driving at night on a rural highway and there's a blinking 4-way light, not knowing if it's red or yellow, or if I need to slow down or come to a stop, but the glasses fix that, and it's usually yellow.


Kofilin

Wait what do the blinking lights mean and where do you live? In my country a traffic light blinking in any color just means "ignore this traffic light".


Thai_Lord

It means it's a 4 way, half is an old highway, half is an older one. 1 light on 4 sides. Yellow means yield/slow down, and red means come to a complete stop. What country do you live in and why would a light exist to indicate to ignore it? I don't think we have any "just ignore it" traffic lights here in America.


Kofilin

In my country yellow means stop if safe to do so, red means stop and green means go. When turned off or if any of the lights are blinking it means that normal traffic rules apply i.e. follow road signs. If there are no signs then it's the standard give way to your right. Traffic lights are often set to blinking at night when they're pointless, or during roadworks.


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FantinesRedWedding

https://www.businessinsider.com/citigroup-accidental-wire-transfer-payment-design-interface-oracle-flexcube-2021-2


ultratiem

When you outsource your UI to a colourblind guy 😅


ArchAngel77758

99% of pumps by me are black handle for regular, green for Diesel. BP decided green is their color for regular, black is diesel. Thankfully I noticed before pumping diesel into my gas truck, but still wtf


Remote_Performance48

Wait there's no z either


Casualmindfvck

Just read wth.🤣


ZeusTheRecluse

Green means GO!!! You make sense....


MotionlessMerc

you kept doing it, which implies you did it multiple times, sorry to tell you, but thats on you now


sourpower2020

But the enter is where it normally would be. How many times did you clear your pin before you realized? Not making a crack but can you read or only go off of color? When has ENTER ever been on the left side?


deluseru

Reading is fundamental.


dog-paste-666

Do u guys really refer to the colour first? I always read the text first.


Nos2_50

Try reading buttons before pushing them?


Dodger_Rej3ct

Am I the only one that actually reads the words?


Stupid_me123

No thats for r/assholedesign


Mineobi

I always read, not look at the colors


djpapamidnite

CLEAR is GREEN because nothing bad will happen ENTER is YELLOW because “Caution!” (This button actually allows them to take money from your bank account!)


altrepublic

Not really. You still have to pump the gas before you’re charged anything.


djpapamidnite

That’s why it’s only YELLOW for “Caution!” (Also sometimes they put a hold on your account but it goes away)


altrepublic

This really assumes you never intended to get gas in the first place. You pulled up to a pump, took out your wallet and card, swiped your card, entered the PIN digits and now are presumably and logically looking to proceed to pump your gas. Green should highlight the next step to proceed, not to go back. And we’re not even talking about the big red cancel button that gives a clear path to “safety”.


djpapamidnite

It’s a joke I don’t know why it’s green and yellow it makes 0 sense


clickonthewhatnow

I love how crappy design means "you need to pay attention to what the buttons say. How dare they?". :) Yes, this is one of those times I take a downvote bath, but that's what I get for being snarky. ;) (That being said, one post below about when the words have faded out is valid)


altrepublic

Good user experience design is intuitive. If you have to decipher or override your instincts, it’s not efficient. Inefficient design is crappy design.


clickonthewhatnow

Right. So if you need to think, it's not efficient... sigh...


altrepublic

Um, yeah. If society has conditioned me to associate “green” with “proceed” and I have to consciously override that to complete this transaction, then yeah it’s inefficient and poor user design. The brain processes an incredible amount of info all the time and takes shortcuts so we can survive.


clickonthewhatnow

So much processing... can't pause to... read...


altrepublic

Perhaps you *should* do some reading, whatever the cost.


clickonthewhatnow

I'm not the one saying that reading is too much effort, so we should worry about colors. That's OP.


Kofilin

I know you're being snarky, but this could easily be a big problem for someone who can't read English at all. I know most reddit users are from the US and they probably haven't thought about that.


clickonthewhatnow

Yeah? I wouldn’t know about that at all, being a foreigner in Japan. /s If you’re in a land where you don’t speak the language, in this day and age, there are plenty of solutions, and portable ones at that. You really should never be resorting to choosing a color.


Kofilin

Well this is just a waste of everyone's time, when you could just as well make the UX intuitive for everyone by using symbols rather than language to begin with. Nobody wants or expects to need to whip out their phone to understand how the ATM works. It's an ATM. When you're in an airport looking for the departures and you don't know the language, you don't try to translate the signs. You look for the plane pointing up. I live in a complicated country with many official languages and as result textual information is generally avoided. Instead of "dead end street" we have a symbol that pretty intuitively means dead end street.


clickonthewhatnow

That might make sense for where you live, but it would be different in a place where almost all of the population speaks English. Anyone know where this machine actually is?


arftism2

r/crappyuser


BlueTrapazoid

Learn how to read?


trailrabbit

come on op, i bet you can read what the buttons say rather relying on color alone right?


altrepublic

Is this r/unusable or r/crappydesign?


GetsHighForALiving

Zero sympathy for people who don’t read signs. Especially multiple times. Just more of this sub complaining because y’all are lazy.


benthib

"kept"? Like you did it more than once, fucking idiot!!!


grassisgreensoami

its like trafic signals


famousxrobot

Because clear is safer than enter!


Shy_raspberry

I hate it too


Luska_232

Why do we see green as a good color while yellow as a bad one?


jangma

Traffic lights probably have something to do with the connotation's current ubiquity. Perhaps it's ingrained in us naturally because red means "danger" (fire/blood/aposematism), and green is its complement and opposite?


0bjective_Butter

It’s a BOLD move let’s see if it pays off for him


kepp89

It’s usually bottom left to clear though and bottom right to enter


FiascoBarbie

And if I don’t have my reading glasses then I can’t figure out why it keeps canceling and the person who comes out thinks I am an idiot


SkullzMuse

Because people aren't confused by gas pumps enough as it is. Whoever designed this deserves a demotion, a deduction in pay, or both. I feel bad for the poor clerks at that gas station!


Ya-Dikobraz

Clear is green, and yellow is enter at your own risk.


fox_hunter12

Not just a crappy design it's a madlad who did that. I'm sure its to piss off people /╲/\╭(•‿•)╮/\╱\


Ric0chetR1cky

The target where I live has a self serve machine where when it asks if you want cash back, Cancel is in green and Yes is in red.


MonTyasek

I ask where is the Z button


El-Diablo-Robotico

Why won’t it read?!


TheBravan

Would have taken 1 or 2 times of doing that before I 'defaced' it with the black INKZALL I always carry in my pocket...


sirzack92

On my local gas pump they swapped them around entirely. The enter is on the left side. Everywhere else is bottom right and not just at pumps but in stores all over.


Velius13

Hate crap like this. At work we get a food utensil kit with salt and pepper. The salt has black writing and the pepper has red writing. But I just assumed the black was pepper and poured salt all over my chorizo hash.


Desperate-Ad-6463

Anomaly


DarboJenkins

Green you are in the clear. Enter at your own risk.


oRexvi

as someone who is color blind i do not understand your struggles on this


mostlynights

I just hand my card to the attendant, and they operate the touchpad for me.


all_hail_to_me

Why are the gas handles at BP green like diesel pumps? We may never understand the terribly designed gas pumps.


DejaBlonde

I hate everything about the pumps at RaceTrac (and yet I still go because they're the closest gas station)


krrr12iiissssssy

Because the designer knew what they were doong and was laughing their ass off imagining you repetitively clearing your pin..."he's doing it again"


thephillyberto

The trick is to be colorblind so the green looks red.


reddit_sucks_dude

hmm, maybe there's a problem with your pin? What is it?


cassert24

Cause they know paying for them is generally not recommend..?


BeefyBread

Same exact problem for mouses with switches that have red for on


FoldOne586

Um..... You'd think you'd have learned after the first time u/veeveemarie even the dumbest animals learn from their mistakes.


Tr1pleJay

Maybe you should learn how to read??


13vvetz

Did you design this keypad? Did you??


tonepot

On point. This is 10/10 stupid.


m3coloradoMark

Not just me. I'm always a little stumped by that. Also...why does every single pump have a different menu and process....aaaaiieeee.


13vvetz

Kinda shocked at the number of comments blaming the user here. Habit and expectation queued by design are typical far more powerful than text.


charmbomb_explosion

The white font against the light grey backdrop doesn’t help either.


properly_sauced

ATMs in general and card scanners in the checkout lane have both got to have the worst, most unnecessarily confusing and inconsistent interfaces on earth. You would think BANKS and STORES would prioritize the experience of U/Is dealing with MONEY.


Sutanreyu

LMFAO


samsta7

The fact that you said you “kept” doing it, says a lot


Kofilin

As a colorblind, this wouldn't bother me at all.


relatively_stable

Better clear than enter. Never know, you might make a mistake.


PrismaticSparx

There's also no "Z"


PorBorSoul

Also there is no z on the keypad


Izzy5466

Haha! My colorblindness saves me today! They oth look yellow!


Top-Ad-5072

Plus the T9 keyboard doesn't have a Z.


Zealousideal_Belt788

Then you should know when to read and when to see


Alarmed-Night-4784

Protanopia


Pythonrulz

Enter is standard on the right hand side, and also maybe learn how to read


veeveemarie

It's not the position or the text that's a problem. Green usually means Go/Enter. Also, you're a dick. You clearly meant to insult a random internet stranger that posted a crappy design in r/crappydesign. Get over yourself.


Pythonrulz

Ok snowflake


Alzoura

Anyone who calls people snowflakes cannot handle criticism in the slightest


ratpoison987

What do you put in a toaster? Pay attention.


HarbingerX111

Are..are you dumb?


BargleFlargen

“Clear” in this case means “clear the road for me to start entering my fucking pin again”


CoyzerSWED

Don't put you PIN into gas pumps. That's how they git ya. Run that shit as credit or prepay.


TexanReddit

Forget all these comments. You have 16k+ upvotes agreeing with you that this is crappy design.


HarbingerX111

Only if you are legitimately stupid